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Once downloaded and extracted, you can point Device Manager to this driver to install the hardware. Hello Jenny, Thank you for keeping us posted. Code 43 A request for the USB device descriptor failed. A request for the USB device descriptor failed. If you need further information, feel free to write to us and we would be happy to help you.

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Any more suggestions gratefully received.

This thread is locked. Only used it once, literally plug and go, set itself up immediately, copied fine. For added protection, back up the registry before you modify it.

I too have a similar, SATA, like a configuration error. Very good value, connected straight away and run with my Asus Netbook purchased at the same time without the need to download drivers etc. If exfernal think this grouping is wrong please click here to flag.

Right click on the driver and select Uninstall. I bought this as my new small Asus Ultrabook does not contain a disc drive. Once downloaded and extracted, you can point Device Manager to this driver to install the hardware. Juzar thank you for your suggestion.


Tell us about your experience with our site. My full size external unit works a treat where as this one does not. I was really pleased with this DVD driver. Repeat the step 2 to uninstall all items under “Universal Serial Bus controllers”. Thanks for marking this as the answer. They were the first place I tried to get help with this problem. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Did these sections only apply if the result from Method 2 showed that the device was NOT up to date? If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. From the context menu that appears, click on the following and check if it helps to resolve the issue.

CnM Ultra Slim-line Portable External DVD reader/writer

Yoga Windows 10 Update: Unknown and uninstalled devices will be listed under Other. Did this solve your problem? Hello Jenny, Thank you for keeping us posted. Akheel Ahmed Replied on November 2, Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.


In reply to Akheel Ahmed’s post on November 2, Extdrnal would like to assist you further from here.

The properties for the device will show that no driver was found. Each Hardware ID is comprised of some very useful information.

CNM Ultra Slim External USB 2.0 DVD Writer Black up to 480 MPS Transfer Rate

Thanks for your feedback, it helps us improve the site. Top Source Date Rating. In addition I reconnected the device to my old laptop Windows Vista and it worked fine. Hope this helps you. I have right clicked on it at that point and selected “update drivers” with the result “the best software for your device is already installed.

Don’t need to plug the power cable, though it performs better and safer when power is supplied to the unit.